Privacy Policy
This Privacy Policy outlines the practices of Tree Surgeon Ops, LLC ("Company") regarding the collection, use, and protection of information obtained through the Company's website and services. By accessing or using this website, the user acknowledges and consents to the data practices described herein.
1. Information Collected
Voluntarily Provided Data: The Company collects personal information directly provided by the user, such as name, email address, phone number, and other submitted data necessary to communicate or fulfill service requests.
Payment Processing: Payments are processed through Stripe, a certified and PCI-compliant third-party payment processor. The Company does not collect, process, or store credit card numbers or banking credentials. Stripe may collect payment details and other identifying information for the purpose of transaction processing in accordance with its own privacy policy.
Invoice Access: Invoice information is distributed through private, direct-access links. These links do not require user authentication but are not indexed for public visibility.
Automatically Collected Data: The Company reserves the right to collect automated technical information such as IP address, browser type, device type, visited pages, and timestamps. This data supports internal analytics, security, fraud prevention, and service optimization.
2. Purpose of Data Use
All data collected by the Company is utilized solely for business operations, including service delivery, client communication, marketing, invoicing, system maintenance, and compliance. The Company does not and shall not sell user data to third parties.
3. Cookies and Tracking Technologies
The website uses minimal cookies, primarily for analytics purposes via Google Analytics. Users may disable cookies through their browser settings. At present, the Company does not operate a cookie preference manager but continues to minimize unnecessary cookie usage.
The website does not respond to Do Not Track (DNT) headers. Third-party tracking opt-outs are the responsibility of the user via browser extensions or vendor settings.
4. Information Sharing and Disclosure
The Company may disclose personal information to authorized service providers or legal authorities when required to do so by law or when such disclosure is deemed necessary for the execution of services or protection of legal rights. The intent of all information sharing is to serve the customer or comply with legal directives.
5. Data Retention and Security
The Company aims to store as little customer information as operationally necessary and maintains reasonable safeguards to prevent unauthorized access. While no online system can be guaranteed secure, the Company's internal policy favors data minimization over long-term storage.
6. Children and Minor Access
The services and content provided by this website are intended exclusively for individuals age 18 and older. Children and minors are not the intended audience of this website and should not use or access the platform unless accompanied by or representing a client.
7. Third-Party Links
The website may contain hyperlinks to external websites or resources. The Company does not control and is not responsible for the privacy practices or content of such third-party websites. Users access these links at their own risk.
8. Data Rights and Jurisdiction
The Company endeavors to comply with the principles of the California Consumer Privacy Act (CCPA) and similar U.S. privacy laws. While not formally registered under CCPA thresholds, the Company will make reasonable efforts to accommodate verified requests for data access or deletion, subject to the understanding that limited data is retained.
9. Contact Information
For any questions, data requests, or concerns regarding this Privacy Policy, users may contact:
Tree Surgeon Ops, LLC
Email: [email protected]
This Privacy Policy is effective as of May 10, 2025 and may be updated at any time without prior notice. Continued use of the website constitutes acceptance of any revisions.